Return and Refund Policy

If you are not 100% satisfied with your product please e-mail us at support@customslr.com.

For normal returns (non-damaged) items should be returned in original packaging within 30 days from the date of purchase. Contact us at returns@customslr.com to arrange your return and refund.

Replacements:

In the event one of our products becomes damaged through no fault of your own or is defective, please e-mail us at support@customslr.com immediately. We expect the lifetime of our product to hold up.

For damaged replacements we require a photo and description of what happened when the item became damaged. We may also require the item to be mailed back for verification.

Missing Parts:

If your order happens to be missing a part such as a loop connector or buckle please contact us at support@customslr.com. Please include your order number and shipping address in the email.

Other:

For any other replacement or repair concerns please contact us at support@customslr.com. We will be glad to help.