Return and Refund Policy
If you are not 100% satisfied with your product please e-mail us at firstname.lastname@example.org.
For normal returns (non-damaged) items should be returned in original packaging within 30 days from the date of purchase. Contact us at email@example.com to arrange your return and refund.
In the event one of our products becomes damaged through no fault of your own or is defective, please e-mail us at firstname.lastname@example.org immediately. We expect the lifetime of our product to hold up.
For damaged replacements we require a photo and description of what happened when the item became damaged. We may also require the item to be mailed back for verification.
If your order happens to be missing a part such as a loop connector or buckle please contact us at email@example.com. Please include your order number and shipping address in the email.
For any other replacement or repair concerns please contact us at firstname.lastname@example.org. We will be glad to help.